Scott Moore
From Dreamfish
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Online Community Practitioner and Consultant
Interim Lead Community Manager, Dreamfish
I provide strategic planning, community roadmapping and staff development to organizations interested in fostering communities online.
[edit] Contact
Location: Hayward, CA (map)
e. scott@phoom.com
c. 510-209-5974
b. www.phoom.com
t. www.twitter.com/scottmoore
l. www.linkedin.com/in/scottmoore
[edit] Welcome Message
Hello! Please check my projects, I welcome support, advise and critiques. I love learning about what people are doing to group, organize and build relationships and trust online.
[edit] Dreamfish Projects that I'm Involved With
- Dreamfish Wave Campaign
- Dreamfish Community Managament
- Member Support Goals For Wave 1
- Revise_Wiki_Tutorial_Project
- Revise_'how_do_i_get_started'_Project
- July_2009_Feedback
[edit] Scott Moore's Groups
- Learn more about Groups
[edit] What I Like About Conscious Collaboration
- Learn more about Values
[edit] Contact Me About
If you are planning for an online community, reviewing potential technology for your online community, need help with special problems or staff training on community management, customer service, community facilitation or conflict management.
[edit] Bio
I have been establishing, fostering and maintaining communities since 1995 using a variety of online media. From forums to social networks to virtual worlds and graphical chat, I've helped people come together and build trusting relationships. Most recently, and for seven years, I was the Senior Online Community Manager for SchwabLearning.org fostering a supportive community of parents with diverse experience and needs.
I believe that interacting with others online has the power to transform lives, personally and socially, and I am interested in concrete ways we can help people organize as groups to improve whatever situation they find themselves.
Online Communities Established, Managed or Advised
2009 Ant's Eye View
Wrote initial how to manuals for Twitter, Flickr, and YouTube to be used with clients
TechSoup.org
Organized the handling of incoming questions to live panel from several on and offline sources (email, chat, twitter, Second Life, the event room)
2008 George Lucas Educational Foundation
Developed 18 month Community Strategy Road Map
Think Services, UBM
Managed MyGDC, the Game Developer's Conference social network
Wrote event post-mortem with recommended features for future growth
2001 – 2008 SchwabLearning.org
Established & Managed: SchwabLearning.org’s Parent-to-Parent Community
TechSoup.org
Consulted on finding new community tools
2000 Communities.com
Managed: The CBS Palace
Established & Managed: The Palace Arena Events
Advised and Designed: Communities.com Passport community technology (reputation system and terms)
1998 – 2000 There.com
Avatar interaction and community support consultation
blaxxun Interactive
Virtual economy consultation
1995 – 1998 Fujistu Business Systems Of America
Established, Managed, Designed: VZones (formerly WorldsAway) Dreamscape at http://www.vzones.com
HIGHLIGHT OF QUALIFICATIONS
- 14 years designing, implementing and maintaining commercial and non-profit online community web sites and virtual worlds
- Strategic planning and execution of online community services
- Produced written, audio and visual content for online community environments
- Designed and implemented customer feedback processes to improve quality of services provided
- Experience bringing quality online services to market within budget and in a timely fashion
[edit] Scratchpad and reminders
- Current Orientation Process of new Dreamfish Members
- Tools currently used by user types
- Steps and text of survey at July 2009 Feedback Survey
Meeting notes:
ConCall troubles:
- punched in access code
- Asked to press 1 to confirm
- Didn't work 4 times
- On fifth try held down the button and it worked.
- Perhaps waiting for the prompts to finish might help?
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